PRIVACY POLICY

Last updated January 30, 2025

This Privacy Notice for FiveHive ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://www.fivehive.org/ or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed.

If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.
• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
• How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
• What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
• How do you exercise your rights? The easiest way is by submitting a data subject access request, or by contacting us at [email protected].

TABLE OF CONTENTS

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your personal information?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. How do we handle your social logins?
7. Is your information transferred internationally?
8. How long do we keep your information?
9. How do we keep your information safe?
10. What are your privacy rights?
11. Controls for do-not-track features
12. Do United States residents have specific privacy rights?
13. Do we make updates to this notice?
14. How can you contact us about this notice?
15. How can you review, update, or delete the data we collect from you?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include: names; email addresses; usernames; passwords.

Sensitive Information. We do not process sensitive information.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details (e.g. Facebook, X). If you choose to register in this way, we will collect certain profile information from the social media provider, as described in the section "How do we handle your social logins?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services (e.g. IP address, device information, browser type, activity in the Services, device event information).
• Device Data. Information about your computer, phone, tablet, or other device (e.g. IP address, device and application identification numbers, location, browser type, hardware model, ISP or mobile carrier, operating system, system configuration).
• Location Data. Information about your device's location (precise or imprecise). You can opt out by refusing access or disabling Location settings on your device; opting out may affect certain aspects of the Services.

Google API. Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for reasons including:

• To facilitate account creation and authentication and otherwise manage user accounts
• To deliver and facilitate delivery of services to the user
• To respond to user inquiries and offer support
• To send administrative information (e.g. changes to terms and policies)
• To enable user-to-user communications
• To request feedback and contact you about your use of our Services
• To save or protect an individual's vital interest (e.g. to prevent harm)

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason under applicable law (e.g. your consent, to comply with laws, to fulfill contractual obligations, to protect your rights, or to fulfill our legitimate business interests).

If you are located in the EU or UK: We may rely on: Consent (you can withdraw at any time); Performance of a Contract; Legitimate Interests (e.g. to improve user experience); Legal Obligations; Vital Interests (e.g. to protect safety).

If you are located in Canada: We may process your information with your express or implied consent. You can withdraw consent at any time. In some exceptional cases we may be legally permitted to process information without consent (e.g. fraud prevention, legal process).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Other Users. When you share personal information in public areas of the Services (e.g. comments, contributions), such information may be viewed by all users and may be publicly available. If you register through a social network, your contacts may see your name, profile photo, and activity descriptions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar tracking technologies to collect and store your information.

We may use cookies and similar technologies (e.g. web beacons, pixels) to gather information when you interact with our Services. Some help us maintain security, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. We also permit third parties and service providers to use online tracking technologies for analytics and advertising. To the extent these are deemed a "sale"/"sharing" under applicable US state laws, you can opt out as described in section 12 below.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you register or log in using a social media account, we may have access to certain information about you from that provider (e.g. name, email, profile picture). We use it only as described in this Privacy Notice. We do not control how the social media provider uses your information; we recommend reviewing their privacy notice.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own. Regardless of your location, your information may be transferred to, stored by, and processed by us and our third parties, including in other countries. If you are in the EEA, UK, or Switzerland, we will take necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes in this Privacy Notice unless otherwise required by law. No purpose in this notice will require us to keep your personal information longer than the period in which users have an account with us. When we have no ongoing legitimate business need, we will delete or anonymize such information, or securely store and isolate it until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures. However, no electronic transmission or storage can be guaranteed 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location (e.g. EEA, UK, Switzerland, Canada, or certain US states), you may have rights to access, correct, restrict, delete, or port your personal information, or to object to processing. You may review, change, or terminate your account at any time where applicable.

You can make a request using the contact details in section 14. We will consider and act in accordance with applicable data protection laws. If you are in the EEA or UK and believe we are unlawfully processing your information, you may complain to your data protection authority. In Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing consent: Where we rely on your consent, you may withdraw it at any time by contacting us or updating your preferences. This will not affect the lawfulness of processing before withdrawal.

Account Information: You can log in to your account settings to update or terminate your account. Upon request to terminate, we will deactivate or delete your account and information from active databases; we may retain some information to prevent fraud, troubleshoot, assist investigations, enforce legal terms, or comply with legal requirements.

Cookies: Most browsers accept cookies by default. You can usually set your browser to remove or reject cookies; this could affect certain features or services. Questions? Email [email protected].

11. CONTROLS FOR DO-NOT-TRACK FEATURES

At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. We do not currently respond to DNT browser signals or similar mechanisms. If a standard we must follow is adopted in the future, we will inform you in a revised Privacy Notice. California law requires us to disclose this; we do not respond to DNT signals at this time.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to, correction of, a copy of, or deletion of your personal information, and to withdraw consent. These rights may be limited by applicable law.

Categories of personal information we collect (past 12 months): Identifiers and Contact details (YES); Personal information under California Customer Records statute (YES); Protected classification characteristics, Commercial information, Biometric information, Internet/network activity, Geolocation data, Audio/electronic/sensory information, Professional/employment information, Education information, Inferences, Sensitive personal information (NO). We may also collect other personal information through customer support, surveys, and delivery of Services.

We have not disclosed, sold, or shared personal information to third parties for a business or commercial purpose in the preceding 12 months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your rights under certain US state laws may include: right to know if we process your data; right to access; right to correct; right to delete; right to a copy; right to non-discrimination; right to opt out of targeted advertising, sale, or profiling. Depending on your state, additional rights may apply (e.g. list of categories or third parties, limit use of sensitive data).

How to exercise: Contact us by submitting a data subject access request or emailing [email protected], or use the contact details at the bottom of this document. You may designate an authorized agent; we may require verification. We will verify your identity and may request additional information. Under certain state laws, you may appeal our decision by emailing [email protected].

California "Shine The Light" Law: California residents may request, once per year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing and the names and addresses of those third parties. Submit your request in writing using the contact details in section 14.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" (or "Revised") date at the top. If we make material changes, we may notify you by posting a notice or sending a notification. We encourage you to review this Privacy Notice frequently.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected].

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on applicable laws of your country or US state, you may have the right to request access to, details about processing of, correction of, or deletion of your personal information, or to withdraw consent. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

This Privacy Policy was created using Termly's Privacy Policy Generator.